Shipping Policy

Processing Time

Processing time is 3-6 days, we have full time jobs as well as Paper Tally and do out best to get order out as quickly as possible, they will usually be shipped well before our estimated processing time.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We can not be responsible for delays due to customs.

Returns, exchanges, and cancellations

• If your order has not been processed yet, you can reach out to us here or at info@papertally.com to cancel it.

• Exchanges are not permitted.• Refunds are handled on a case-by-case basis. If you would like a refund on your order, please shoot us a message here or at info@papertally.com and we'll do our best to help! 

• You are responsible for the cost of shipping the product back.

Shipping Methods and Tracking

• All shipping includes tracked except for "Regular Mail" (this is a Canada only shipping method)

 • We can not be responsible for any lost or damaged mail, once your order leaves our hands it's completely out of our control, but if you have an issue please send us a message and we'll try our best to help. (please include your order number and photos of how the package arrived to speed up the resolution time.)

•  Shipping times may vary depending on location they are being shipping but are approx as follows:

All prices listed above are in CAD and are subject to change depending on weight of the package. Shopping prices can always been during checkout before the final checkout page : )

Customs and import taxes